Tenerife airport disaster
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Tenerife airport disaster
KLM Flight 4805
·
Pan Am Flight 1736
Wreckage of Flight 4805 at
Accident
Date
27 March 1977
Summary
due
to
and
error in poor
visibility
Site
,
,
, Spain
Total fatalities
583
Total injuries
61
Total survivors
61
First aircraft
PH-BUF, the
involved
in the collision
Type
Name
Operator
on behalf of
Holland International
Travel Group
IATA flight No.
KL4805
ICAO flight No.
KLM4805
Call sign
KLM 4805
PH-BUF
Flight origin
,
,
Netherlands
Destination
,
,
, Spain
Occupants
248
Passengers
234
Crew
14
Fatalities
248
Survivors
0
Second aircraft
N736PA, the
involved, pictured three weeks before the
collision
Type
Name
Clipper Victor
Operator
on behalf of
IATA flight No.
PA1736
ICAO flight No.
PAA1736
Call sign
CLIPPER 1736
Registration
N736PA
Flight origin
,
,
United States
Stopover
,
, United States
Destination
,
,
, Spain
Occupants
396
Passengers
380
Crew
16
Fatalities
335
Injuries
61
Survivors
61
On 27 March 1977, two
passenger jets collided on a runway at Los
Rodeos Airport (now
) on the
island of
, killing 583 people and injuring 61 others in the
.
The incident occurred at 17:06
(
) in dense fog, when
KLM Flight 4805
initiated its
run,
colliding with the
side of
Pan Am Flight 1736,
which was on the
runway. The impact and the resulting fire killed all 248 people on board the
plane and 335 of the 396 people on board the
plane, with all 61
survivors being in the front section of the aircraft.
The two aircraft had landed at Los Rodeos earlier that Sunday and were among a
number of aircraft diverted to Los Rodeos due to a bomb explosion at their
intended destination of
. Los Rodeos had become congested
with parked planes blocking the only
, forcing departing aircraft to
taxi on the runway. Patches of thick fog were drifting across the airfield, so
visibility was greatly reduced for pilots and the
.
An investigation by Spanish authorities concluded that the primary cause of
the accident was the KLM captain's decision to take off in the mistaken
belief that
(ATC) had issued takeoff clearance.
Dutch
investigators placed a greater emphasis on a mutual misunderstanding in radio
communications between the KLM crew and ATC,
but ultimately KLM admitted
that its crew was responsible for the accident and the airline agreed to
financially compensate the relatives of all of the victims.
The accident had a lasting influence on the industry, highlighting in
particular the vital importance of using
in
. Cockpit procedures were also reviewed, contributing to the
establishment of
as a fundamental part of airline
pilots' training.
The captain is no longer considered infallible, and
combined crew input is encouraged during aircraft operations.
Flight history
[
]
Tenerife was an unscheduled stop for both flights. Their destination was
(also known as Las Palmas Airport or Gando Airport), serving
on the nearby island of
.
KLM Flight 4805
[
]
KLM captain
featured in a 1977
advertisement for the airline
KLM Flight 4805 was a
for
Holland International Travel Group and had
arrived from
,
Netherlands.
Its cockpit crew consisted
of
(age
50),
: 38, 41
Klaas Meurs (42), and
Willem
Schreuder (48). At the time of the accident, Veldhuyzen van Zanten was KLM's
chief flight instructor, with 11,700 flight hours, of which 1,545 hours were
on the 747. Meurs had 9,200 flight hours, of which 95 hours were on the 747.
Schreuder had 17,031 flight hours, of which 543 hours were on the 747.
The aircraft was a Boeing 747-206B, registration PH-BUF, named
Rijn (
)
.
The KLM jet was carrying 14 crew members and 235 passengers, including 52
children. Most of the KLM passengers were Dutch; also on board were four
Germans, two Austrians, and two Americans. After the aircraft landed at
Tenerife, the passengers were transported to the
. One of the
inbound passengers, Robina van Lanschot, who lived on the island with her
boyfriend, chose not to re-board the 747, leaving 234 passengers on
board.
Pan Am Flight 1736
[
]
Pan Am Flight 1736 was also a charter flight, by the Greek shipping company
. It had originated at
, with
an intermediate stop at
's
.
The aircraft was a Boeing 747-121, registration N736PA, named
Clipper Victor
.
Of the 380 passengers (mostly of retirement age but including two children),
14 had boarded in New York, where the crew was also changed. All but five
passengers onboard the aircraft were Americans; the non-American passengers
were all Canadian nationals. They were on their way to board the cruise ship
[
]
for a 14-day trip across the Mediterranean.
The new crew consisted of Captain Victor Grubbs (age 56), First Officer Robert
Bragg (39), Flight Engineer George Warns (46), and 13 flight attendants. At
the time of the accident, Grubbs had 21,043 hours of flight time, of which 564
hours were on the 747. Bragg had 10,800 flight hours, of which 2,796 hours
were on the 747. Warns had 15,210 flight hours, of which 559 hours were on the
747.
Clipper Victor
was a historically notable plane, as it was the first Boeing
747 to operate a
when it flew from
to
on 21 January 1970.
On 2 August 1970, in its
first year of service, it also became the first 747 to be
: en route
between JFK and
in
. It was diverted to
in
,
.
Accident
[
]
Diversion of aircraft to Los Rodeos
[
]
Rijn
(foreground) and
Clipper
Victor
(behind) at Los Rodeos on
the day of the accident
Both flights had been routine until they approached the islands. At 13:15, a
planted by the separatist
exploded
in the terminal of Gran Canaria Airport, injuring eight people.
Due to the
threat of a second bomb, the civil aviation authorities closed the airport
temporarily after the initial explosion, and all incoming flights bound for
Gran Canaria were diverted to Los Rodeos, including the two aircraft involved
in the disaster.
The Pan Am crew indicated that they would prefer to circle
in a
until landing clearance was given (they had enough fuel
to safely stay in the air for two more hours), but they were ordered to divert
to Tenerife.
Los Rodeos was a regional airport that could not easily accommodate all of the
traffic diverted from Gran Canaria, which included five large airliners.
The
airport had only one
and one major
running parallel to it, with four
short taxiways connecting the two. While waiting for Gran Canaria airport to reopen,
the diverted planes took up so much space that they had to park on the long
taxiway, making it unavailable for the purpose of
. Instead, departing aircraft needed to taxi along the runway
to position themselves for takeoff, a procedure known as a
or backtrack.
The authorities reopened Gran Canaria airport once the bomb threat had been contained. The Pan Am plane was ready to
depart from Tenerife, but access to the runway was obstructed by the KLM plane and a refueling vehicle; the KLM
captain had decided to fully refuel at Los Rodeos instead of Las Palmas, apparently to save time. The Pan Am aircraft
was unable to maneuver around the refueling KLM in order to reach the runway for takeoff, due to a lack of safe
clearance between the two planes, which was just 3.7 meters (12 ft).
The refueling took about 35 minutes, after
which the passengers were brought back to the aircraft. The search for a missing Dutch family of four, who had not
returned to the waiting KLM plane, delayed the flight even further. Additionally, Robina van Lanschot,
a tour guide,
had chosen not to reboard for the flight to Las Palmas, because she lived on Tenerife and thought it impractical to
fly to Gran Canaria only to return to Tenerife the next day. She was therefore not on the KLM plane when the accident
happened, and was the only survivor of those who flew from Amsterdam to Tenerife on Flight 4805.
Taxiing and takeoff preparations
[
]
The tower instructed the KLM plane to taxi down the entire length of the runway and then make a 180° turn to get into
takeoff position.
: 2, 5
While the KLM was backtaxiing on the runway, the controller asked the flight crew to report
when it was ready to copy the
. Because the flight crew was performing the checklist, copying the
clearance was postponed until the aircraft was in takeoff position.
: 3–4, 6–7
Simplified map of runway, taxiways, and
aircraft. The red star indicates the location of
impact. Not to scale.
Shortly afterward, the Pan Am was instructed to follow the KLM down
the same runway, exit it by taking the third exit on the left and then
use the parallel taxiway. Initially, the crew was unclear as to
whether the controller had told them to take the first or third exit.
The crew asked for clarification and the controller responded
emphatically by replying: "The third one, sir; one, two, three; third,
third one." The crew began the taxi and proceeded to identify the unmarked taxiways using an airport diagram as they
reached them.
: 3, 6
The crew successfully identified the first two taxiways (C1 and C2), but their discussion in the cockpit indicated
that they had not sighted the third taxiway (C3), which they had been instructed to use.
: 56–57, 59–60
There were no
markings or signs to identify the runway exits and they were in conditions of poor visibility. The Pan Am crew
appeared to remain unsure of their position on the runway until the collision, which occurred near the intersection
with the fourth taxiway (C4).
The angle of the third taxiway would have required the plane to perform a 148° turn, which would lead back toward the
still-crowded main
. At the end of C3, the Pan Am would have to make another 148° turn to continue taxiing
toward the start of the runway, similar to a mirrored letter Z. Taxiway C4 would have required two 35° turns. A study
carried out by the
(ALPA) after the accident concluded that making the second 148° turn
at the end of taxiway C3 would have been "a practical impossibility".
: 19, 23
The official report from the Spanish
authorities explained that the controller instructed the Pan Am aircraft to use the third taxiway because this was the
earliest exit that they could take to reach the unobstructed section of the parallel taxiway.
: 46, 49
These
instructions issued by the airport controllers indicated their lack of familiarity with the difficulty of handling
large aircraft such as the 747. In an interview years later, First Officer Bragg said he believed that the airport
controllers saw the plane pass the first taxiway and their instructions to turn on the third taxiway were intended to
mean the third taxiway they saw after the first one, which would have been taxiway C4.
Weather conditions at Los Rodeos
[
]
Los Rodeos airport is at 633 meters (2,077 ft) above
, which gives rise to weather conditions that differ
from those at many other airports. Clouds at 600 m (2,000 ft) above ground level at the nearby coast are at ground
level at Los Rodeos. Drifting clouds of different densities cause wildly varying visibilities, from unhindered at one
moment to below the legal minimum the next. The collision took place in a high-density cloud.
: 8, 12
The Pan Am crew found themselves in poor and rapidly deteriorating visibility almost as soon as they entered the
runway. According to the ALPA report, as the Pan Am aircraft taxied to the runway, the visibility was about 500 m
(1,600 ft). Shortly after they turned onto the runway it decreased to less than 100 m (330 ft).
: 11, 15
Meanwhile, the KLM plane was still in good visibility, but with clouds blowing down the runway toward them. The
aircraft completed its 180-degree turn in relatively clear weather and lined up on Runway 30. The next cloud was 900 m
(3,000 ft) down the runway and moving toward the aircraft at about 12 knots (14 mph; 22 km/h).
: 12, 16
Communication misunderstandings
[
]
Cockpit and ATC tower communications
These communications are taken from the
of both aircraft, as well as from
the Tenerife control tower's tapes.
1705:36–1706:50
1705:36.7
[KLM first officer completes pre-
flight checklist. KLM 4805 is now at
the end of the runway, in position for
departure.]
1705:41.5
KLM FIRST OFFICER
Wait a minute, we
don't have an ATC clearance. [This
statement is apparently a response to
an advancing of the throttles in the
KLM.]
KLM CAPTAIN
No, I know that, go
ahead, ask.
1705:44.6–1705:50.8
KLM FIRST OFFICER (RADIO)
The KLM
four eight zero five is now ready for
take-off and we are waiting for our
ATC clearance.
1705:53.4–1706:08.1
TENERIFE TOWER
KLM eight seven zero
five
[
] you are cleared to the Papa
beacon, climb to and maintain flight
level nine zero, right turn after
take-off, proceed with heading four
zero until intercepting the three two
five radial from Las Palmas
.
1706:07.4
KLM CAPTAIN
Yes.
1706:09.6–1706:17.8
KLM FIRST OFFICER (RADIO)
Ah roger,
sir, we are cleared to the Papa beacon
flight level nine zero, right turn out
zero four zero until intercepting the
three two five. We are now at take-off
[or "uh..taking off"].
1706:11.1
[KLM brakes released.]
1706:12.3
KLM CAPTAIN
We gaan
... check thrust.
[We're going ... check thrust.]
1706:14.0
[Engine acceleration audible in KLM
cockpit.]
1706:18.2–1706:21.2
TENERIFE TOWER
OK.... Stand by for
take-off, I will call you. [Only the
start of this message could be heard
clearly by the KLM crew due to radio
interference.]
1706:19.3
PAN AM CAPTAIN
No... uh.
1706:20.3
PAN AM FIRST OFFICER (RADIO)
And
we're still taxiing down the runway,
the clipper one seven three six. [This
message is not heard completely
clearly by the KLM crew due to radio
interference.]
1706:25.5
TENERIFE TOWER
Ah, Papa Alpha one
seven three six, report the runway
clear.
1706:29.6
PAN AM FIRST OFFICER (RADIO)
OK,
we'll report when (we are) clear.
1706:31.7
TENERIFE TOWER
Thank you. [This was
the last radio communication involving
the two aircraft. Everything that
follows is intra-cockpit communication
among the respective crews.]
1706:32–1706:40
1706:32.1
PAN AM CAPTAIN
Let's get the hell out
of here.
1706:34.9
PAN AM FIRST OFFICER
Yeah, he's
anxious, isn't he?
1706:36.2
PAN AM FLIGHT ENGINEER
Yeah, after
he held us up for an hour and a half,
that bastard. Now he's in a rush.
1706:32.4
KLM FLIGHT ENGINEER
Is hij er niet
af dan?
[Is he not clear, then?]
1706:34.1
KLM CAPTAIN
Wat zeg je?
[What do you
say?]
1706:34.2
KLM UNKNOWN
Yup.
1706:34.7
KLM FLIGHT ENGINEER
Is hij er niet
af, die Pan American?
[Is he not
clear, that Pan American?]
1706:35.7
KLM CAPTAIN
Jawel.
[Oh yes.
(emphatic)]
1706:40–1706:50
1706:40.5
[Pan Am captain sees the KLM's landing
lights at approx. 700 m.]
1706:40.6
PAN AM CAPTAIN
There he is ... look
at him. Goddamn that son-of-a-bitch is
coming!
1706:45.9
PAN AM FIRST OFFICER
Get off! Get
off! Get off!
1706:43.5
KLM FIRST OFFICER
.
1706:44.0
[PH-BUF (KLM 4805) starts
.]
1706:47.4
KLM CAPTAIN
Oh shit!
1706:48
PAN AM CAPTAIN
Oh god damn!
1706:49.7
PH-BUF (KLM 4805) records sound of
collision.
1706:50
N736PA (Pan Am 1736) records sound of
collision.
Immediately after lining up, the KLM captain advanced the
throttles and the aircraft started to move forward.
: 48
Meurs
advised him that ATC clearance had not yet been given and
Veldhuyzen van Zanten responded: "No, I know that. Go ahead, ask."
Meurs then radioed the tower that they were "ready for takeoff"
and "waiting for our ATC clearance". ATC radioed the KLM aircraft
(addressing them by the wrong call sign, although the KLM still
interpreted the transmission as theirs), providing instructions
that specified the route that the aircraft was to follow after
takeoff, but did not clear them for takeoff. To add to the
confusion, the controller had used the word "takeoff" in his
clearance, potentially convincing Veldhuyzen van Zanten that a
takeoff clearance had been issued.
Meurs read the flight clearance back to the controller,
completing the readback with the statement "We are now at
takeoff", although it is still not known whether "We are at
takeoff" or "We are taking off" was said.
Veldhuyzen van Zanten
interrupted the first officer's readback with the comment "We're
going."
The controller, who could not see the runway due to the fog and
did not have any
to use at the airport, initially
responded with "OK" (terminology that is nonstandard), which
reinforced the KLM captain's misinterpretation that they had
takeoff clearance.
The controller's response of "OK" to the
first officer's nonstandard statement that they were "now at
takeoff" was likely due to his misinterpretation that they were in
takeoff position and ready to begin the roll when takeoff
clearance was received, but not in the process of taking off. The
controller then immediately added, "Stand by for takeoff; I will
call you",
indicating that he had not intended the instruction
to be interpreted as a takeoff clearance.
A simultaneous radio call from the Pan Am crew caused mutual
on the radio frequency, which was audible in the KLM
cockpit as a three-second-long shrill sound (or
). This
caused the KLM crew to miss the crucial latter portion of the
tower's response. The Pan Am crew's transmission was "We're still
taxiing down the runway, Clipper 1736!" This message was also
blocked by the interference and inaudible to the KLM crew. Either
message, if heard in the KLM cockpit, would have alerted the crew
to the situation and given them time to abort the takeoff
attempt.
Due to the fog, neither crew was able to see the other plane on
the runway ahead of them. In addition, neither of the aircraft
could be seen from the control tower, as the airport was not
equipped with
.
After the KLM plane had started its takeoff roll, the tower
instructed the Pan Am crew to "report the runway clear." The Pan
Am crew replied, "OK, will report when we're clear." Upon hearing
this, the KLM flight engineer expressed his concern about the Pan
Am not being clear of the runway by asking the pilots in his own
cockpit, saying "Is he not clear, that Pan American?" Veldhuyzen
van Zanten emphatically replied, "Oh, yes", and continued with the
takeoff.
Collision
[
]
According to the
(CVR), the Pan Am captain
said, "There he is!" when he spotted the KLM's landing lights
through the fog just as his plane approached exit C4. When it
became clear that the KLM aircraft was approaching at takeoff
speed, Captain Grubbs exclaimed, "Goddamn, that son-of-a-bitch is
coming!", while first officer Robert Bragg yelled, "Get off! Get
off! Get off!"
: 49, 53
Grubbs applied full power to the
throttles and made a sharp left turn toward the grass in an
attempt to avoid the impending collision.
By the time the KLM pilots saw the Pan Am aircraft, they had
already exceeded their
and were moving too fast to stop.
In desperation, the pilots prematurely
the aircraft nose
upward and attempted to clear the Pan Am by lifting off, causing a
22 m (72 ft)
.
The KLM 747 was within 100 m (330 ft)
of the Pan Am and moving at approximately 140 knots (260 km/h;
160 mph; 72 m/s) when it left the ground. The KLM 747's nose
landing gear cleared the Pan Am, but its left-side engines, lower
fuselage, and main landing gear struck the upper right side of the
Pan Am's fuselage,
ripping apart the middle of the Pan Am jet
almost directly above the wing. The KLM 747's right-side engines
crashed through the Pan Am's upper deck immediately aft of the
cockpit,
instantly killing all of the passengers seated
there.
The KLM plane remained briefly airborne, but the impact had
sheared off the No. 1 engine (outer left), caused significant
amounts of shredded materials to be ingested by the No. 2 engine
(inner left), and damaged the wings. The plane immediately went
into a stall, rolled sharply, and hit the ground approximately
150 m (500 ft) past the collision, sliding down the runway for a
further 300 m (1,000 ft). Upon impact with the runway, the full
load of fuel, which had caused the earlier delay, ignited
immediately into a fireball that could not be subdued for several
hours. One of the 61 survivors of the Pan Am flight said that
sitting in the nose of the plane probably saved his life: "We all
settled back, and the next thing an explosion took place and the
whole port side, left side of the plane, was just torn wide
open."
Veldhuyzen van Zanten was KLM's chief of flight training and one
of their most senior pilots. About two months before the accident,
he had conducted the Boeing 747 qualification check on the first
officer of Flight 4805.
His photograph was used for publicity
materials such as magazine advertisements, including the inflight
magazine on board PH-BUF.
KLM had suggested initially that
Veldhuyzen van Zanten should help with the investigation, unaware
that he was the captain who had been killed in the accident.
Victims
[
]
Remains of the
's
Both aircraft were destroyed in the collision. All 248 passengers
and crew aboard the KLM plane died, as did 326 passengers and 9 of
the 16 crew members aboard the Pan Am plane,
primarily due to
the fire and explosions resulting from the fuel spilled and
ignited in the impact. The other 61 passengers and crew aboard the
Pan Am aircraft survived. There were initially 70 survivors, but 9
passengers later died of their injuries.
: 5, 9
Among the
survivors were the captain, first officer, flight engineer, and
four flight attendants. Most of the survivors on the Pan Am plane
walked out onto the intact left wing, the side away from the
collision, through holes in the fuselage structure.
The Pan Am's engines were still running for a few minutes after
the accident despite first officer Bragg's intention to turn them
off. The roof of the cockpit, where the engine switches were
located, had been destroyed in the collision, and all control
lines were severed, leaving no means for the flight crew to
control the aircraft's systems, including engine fire
extinguishers. Survivors waited for rescue, but it did not come
promptly, as the firefighters were initially unaware that there
were two aircraft involved and were concentrating on the KLM
wreck hundreds of meters away in the thick fog and smoke.
Eventually, most of the survivors on the wing dropped to the
ground below.
The Pan Am flight fatalities included 53 passengers from
, mostly retirees on package tours.
Notable fatalities
[
]
, chief flight instructor for KLM
and the captain of the KLM flight.
, a
, film actress and producer and
second wife of film director
, was on the Pan Am
flight.
, the former
of
,
was on the Pan Am flight.
Aftermath
[
]
The following day, the Canary Islands Independence Movement,
responsible for the bombing at Gran Canaria that started the chain
of events that led to the disaster, denied responsibility for the
accident.
Los Rodeos Airport was closed to all
traffic for two
days. The first crash investigators to arrive at Tenerife the day
after the crash traveled there by way of a 3-hour boat ride from Las Palmas.
The
first aircraft that was able to land was a
transport, which
landed on the airport's main taxiway at 12:50 on 29 March. The C-130 was arranged by
Lt. Col Dr. James K. Slaton, who arrived before the crash investigators and started
a
of surviving passengers. Slaton was dispatched from
just outside of
. Slaton, a
flight surgeon attached to the
, worked with local medical staff and remained on scene
until the last survivor was airlifted to awaiting medical facilities. The C-130 transported all surviving and injured
passengers from Tenerife airport to Las Palmas; many of the injured were taken from there to other Air Force bases in
the US for further treatment.
Spanish Army soldiers were tasked with clearing crash wreckage from the runways and taxiways.
By 30 March, a small
plane shuttle service was approved, but large jets still could not land.
Los Rodeos was fully reopened on 3 April,
after wreckage had been removed from the runway and engineers had repaired it.
Investigation
[
]
Wreckage of the
Boeing
747
The accident was investigated by Spain's
(CIAIAC).
About 70 personnel were involved in the
investigation, including representatives from the United States, the Netherlands
and the two airline companies.
Facts showed that there had been
misinterpretations and false assumptions before the accident. Analysis of the CVR
transcript showed that the KLM captain thought that he had been cleared for takeoff, while the Tenerife control tower
believed that the KLM 747 was stationary at the end of the runway, awaiting takeoff clearance.
Probable cause
[
]
The investigation concluded that the fundamental cause of the accident was that Veldhuyzen van Zanten attempted to
take off without clearance. The investigators suggested the reason for this was a desire to leave as soon as possible
in order to comply with KLM's duty-time regulations (which were put in place earlier that year) and before the weather
deteriorated further.
Other major factors contributing to the accident were:
A heavy and sudden fog greatly limited visibility and the control tower and the crews of both planes were unable to
see one another.
Interference from simultaneous radio transmissions made hearing messages difficult.
The following factors were considered contributing but not critical:
The use of ambiguous non-standard phrases by the KLM first officer ("We're at take off") and the Tenerife control
tower ("OK").
The Pan Am aircraft did not leave the runway at the third exit as instructed.
The airport was forced to accommodate a great number of large aircraft rerouted by the terrorist incident,
disrupting the normal use of taxiways.
Dutch response
[
]
Flags at half-staff in KLM's
headquarters in Amstelveen,
following the disaster (1977)
The Dutch authorities were reluctant to accept the Spanish report blaming the KLM
captain for the accident.
The Netherlands Department of Civil Aviation published
a response that, while accepting that the KLM captain had taken off "prematurely",
argued that he alone should not be blamed for the "mutual misunderstanding" that
occurred between the controller and the KLM crew, and that limitations of using
radio as a means of communication should have been given greater consideration.
In particular, the Dutch response pointed out that:
The crowded airport had placed additional pressure on all parties, including the KLM cockpit crew, the Pan Am
cockpit crew, and the controller;
Sounds on the CVR suggested that during the accident the Spanish control tower crew had been listening to a
match on the radio and may have been distracted;
The transmission from the tower in which the controller passed KLM their ATC clearance was ambiguous and could have
been interpreted as also giving take-off clearance. In support of this part of their response, the Dutch
investigators pointed out that Pan Am's messages "No! Eh?" and "We are still taxiing down the runway, the Clipper
1736!" indicated that Grubbs and Bragg had recognized the ambiguity (this message was not audible to the control
tower or KLM crew due to simultaneous cross-communication);
The Pan Am had taxied beyond the third exit. Had the plane turned at the third exit as instructed, the collision
would not have occurred.
Although the Dutch authorities were initially reluctant to blame Veldhuyzen van Zanten and his crew,
the airline
ultimately accepted responsibility for the accident. KLM paid the victims' families compensation ranging between
$58,000 and $600,000 (or $308,000 to $3.2 million today, adjusted for inflation).
The sum of settlements for
property and damages was $110 million (or $584 million today),
an average of $189,000 (or $1,004,000 today) per
victim, due to limitations imposed by European Compensation Conventions in effect at the time.
Speculations
[
]
This was one of the first accident investigations to include a study into the contribution of "human factors".
:
2, 6
These included:
Veldhuyzen van Zanten, a KLM training captain and instructor for over ten years working on simulators regularly, had
not flown on regular routes for twelve weeks prior to the accident.
The KLM flight crew, including Veldhuyzen van Zanten, were concerned about exceeding their maximum legally
allowable on-duty hours for the day, which Dutch law had recently tightened. This influenced Veldhuyzen van Zanten's
decision to refuel at Tenerife for the flight to Amsterdam after as brief a stop as possible at Las Palmas.
The apparent hesitation of the flight engineer and the first officer to challenge Veldhuyzen van Zanten further. The
official investigation suggested that this might have been due to not only the captain's seniority in rank but also
his being one of the most respected pilots working for the airline.
:
38, 41
The first officer had intervened
when Veldhuyzen van Zanten first opened the throttles, but had then failed to do so on the second occasion. Even
though the flight engineer had indeed asked the captain whether or not the Pan Am was clear of the runway, he
seemed reassured by the captain's answer. The co-pilots had clearly challenged the captain's decisions, but were
not insistent enough to convince him to abort the attempted takeoff.
The flight engineer was the only member of the KLM's flight crew to react to the control tower's instruction to
"report the runway clear"; this might have been due to his having completed his pre-flight checks, whereas his
colleagues were experiencing an increased workload, just as the visibility worsened.
:
22, 26
The ALPA study group concluded that the KLM crew did not realize that the transmission "Papa Alpha One Seven Three
Six, report the runway clear" was directed at the Pan Am, because this was the first and only time the Pan Am was
referred to by that name. Previously, the Pan Am had been called "Clipper One Seven Three Six", using its proper
call-sign.
:
22, 26
The extra fuel taken on by the KLM added several factors:
Takeoff was delayed by an extra 35 minutes, allowing time for the fog to settle in;
More than 45
of additional weight were added to the aircraft,
increasing the takeoff distance and making
it more difficult to clear the Pan Am when taking off;
The increased severity of the fire caused by the additional fuel led ultimately to the deaths of all those on
board.
Legacy
[
]
Funeral service for the victims of
Tenerife airport disaster at Amsterdam
Airport Schiphol (6 April 1977)
As a consequence of the accident, sweeping changes were made to international
airline regulations and to aircraft. Aviation authorities around the world
introduced requirements for
and a greater emphasis on
English as a common
.
Air traffic instruction must not be acknowledged solely with a colloquial
phrase such as "OK" or even "
" (which simply means the last transmission was received),
but with a readback of
the key parts of the instruction, to show mutual understanding. The word "takeoff" is now spoken only when the actual
takeoff clearance is given, or when canceling that same clearance (i.e., "cleared for takeoff" or "cancel takeoff
clearance"). Until that point, aircrew and controllers should use the word "departure" in its place (e.g., "ready for
departure"). Additionally, an ATC clearance given to an aircraft already lined up on the runway must be prefixed with
the instruction "hold position".
procedures were also changed after the accident. Hierarchical relations among crew members were played down,
and greater emphasis was placed on team decision-making by mutual agreement. Less experienced flight crew members
were encouraged to challenge their captains when they believed something to be incorrect, and captains were instructed
to listen to their crew and evaluate all decisions in light of crew concerns. This course of action was later expanded
into what is known today as
(CRM), which states that all pilots, no matter how experienced
they are, are allowed to contradict each other. CRM training has been mandatory for all airline pilots since
2006.
In 1978, a second airport was opened on the island of Tenerife, the new
(TFS), which now serves
the majority of international tourist flights. Los Rodeos, renamed Tenerife North Airport (TFN), was then used only for
domestic and inter-island flights until 2002, when a new terminal was opened and Tenerife North began to carry
international traffic again.
The Spanish government installed a ground radar system at Tenerife North Airport following the accident.
Memorials
[
]
Tenerife disaster memorials
Memorial on Tenerife
Westgaarde Cemetery
Westminster Memorial Park
A Dutch national memorial and final
resting place for the victims of the KLM
plane is located in
, at
Westgaarde cemetery. There is also a
memorial at the Westminster Memorial
Park and Mortuary in
, US.
In 1977, a cross in
, San
Diego, California was dedicated to 19
area residents who died in the disaster.
In 2007, the 30th anniversary marked the first time that Dutch and American next-of-kin and aid helpers from Tenerife
joined an international commemoration service, held at the Auditorio de Tenerife in Santa Cruz. The
was inaugurated at the Mesa Mota on 27 March 2007. The monument was designed by Dutch
sculptor Rudi van de Wint (1942–2006).
Documentaries
[
]
The disaster has been featured in many TV shows, podcasts and documentaries. These include:
Episode 1 of
, "Blaming the Pilot" (1996).
Episode 12 of
, "Collision on the Runway" (2004).
Episode 625 of PBS's
, "The Deadliest Plane Crash" (2006).
The PBS special
Surviving Disaster: How the Brain Works Under Extreme Duress
(2011), which was based on
's book
The Unthinkable: Who Survives When Disaster Strikes - and Why
.
An episode of
.
Episode 133 (S16E03) of the Canadian TV series
(known by different names in different countries), "Disaster
at Tenerife" (2016), as well as the earlier in-depth 90-minute special "Crash of the Century" (2005).
Footage of the wreckage appears in the disaster documentary
(1979),
directed by
.
Episode 5 of the
series
Under Exposure
(2023) by Neo.
Series 5 episodes 1 and 2 of the
podcast (2025) by Pushkin Industries, hosted by
.
See also
[
]
Notes
[
]
Boeing
for airline companies who would buy their aircraft. The code for
is "06".
Boeing
for airline companies who would buy their aircraft. The code for
is "21".
The
, with a greater amount of fatalities, were intentional terrorist attacks.
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[
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External links
[
]
Wikimedia Commons has media
related to
.
External media
Images
– Airliners.net
– Airliners.net
Video
–
– 27 March 2017
[
]
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(in Spanish)
[
]
–
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